Terms of service

Welcome to elovixa.com. By accessing and using our website, including placing orders with us, you agree to the following Terms of Service. Please read them carefully, as they govern your rights and responsibilities when interacting with our platform.

1. Overview

This website is operated by elovixa.com. Throughout the site, the terms “we,” “us,” and “our” refer to Elovixa. By visiting our site or purchasing from us, you engage in our services and agree to be bound by these Terms.

2. Eligibility

You must be at least 18 years old, or the legal age of majority in your country or region (such as France), to use this website or make a purchase.

3. Products and Pricing

We strive to ensure that all product information — including pricing, descriptions, and availability — is accurate and up to date.
We reserve the right to:

  • Correct any errors or omissions

  • Modify pricing

  • Change or discontinue products at any time without prior notice

All prices are shown in euros (€) .

4. Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order, including suspected fraudulent activity.
Payment must be made at the time of purchase via the accepted payment methods at checkout. All transactions are securely processed.

5. Shipping and Delivery

Orders are processed and dispatched according to the timelines indicated on our Shipping Policy page.
Delivery times are estimates and may vary based on your location or courier delays.
Elovixa is not responsible for delayed or lost shipments due to reasons beyond our control (e.g., customs delays, strikes, weather conditions).

6. Returns and Refunds

We accept returns for eligible items within 30 days of delivery. Returned products must be unused, unworn, and in their original packaging.
For more details, please refer to our Refund & Return Policy.

7. Intellectual Property

All content on this website — including but not limited to images, logos, product names, text, graphics, and design — is the property of Elovixa or its licensors, and is protected under French, EU, and international copyright and trademark laws.
Use of any content without written permission is strictly prohibited.

8. Prohibited Use

You agree not to misuse the site or products, including but not limited to:

  • Violating intellectual property rights

  • Uploading malicious software

  • Conducting fraudulent activity

  • Using the site for illegal purposes under French, EU, or international law

9. Third-Party Links

Our site may include links to third-party websites. We do not control or assume responsibility for the content, privacy practices, or terms of those websites.
We encourage you to read the terms and privacy policies of any third-party sites you visit.

10. Limitation of Liability

To the fullest extent permitted by law, Elovixa shall not be liable for any indirect, incidental, punitive, or consequential damages resulting from your use of the site or our products.
Our liability is limited to the maximum extent permitted under French and EU consumer protection laws.

11. Governing Law

These Terms are governed by the laws of France and the European Union, without regard to conflict of law principles.
Any dispute arising from these Terms will be handled by the competent courts in France, in accordance with consumer protection procedures.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. 
Continued use of the site constitutes your acceptance of the revised Terms.

13. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us at:

📧 Email: info@elovixa.com
🏢 Company Name: Elovixa
📍 Registered Address: 26 Rue Général de Lasalle, 76600 Le Havre, France